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Press Information Bureau
Government of India
Ministry of Railways
25 FEB 2026 5:16PM by PIB Delhi
Beware of Cyber Fraud: Railway Pensioners Urged to Stay Vigilant Against Scammers

It has come to notice that certain cyber fraudsters are making fake phone calls and sending SMS/WhatsApp messages in the name of Railway officials, seeking personal and financial details on the pretext of PPO updates, KYC verification, additional pension benefits, etc.

Pensioners are hereby informed that Railways do not send links or messages for updating PPO or service records. No Railway official is authorized to seek bank details, OTPs, passwords, or any confidential information through phone calls, SMS, WhatsApp, or social media.

Pensioners are advised to remain vigilant and also sensitise their family members in this regard. Any suspicious call or message should be immediately reported to the Police Cyber Cell and the concerned administrative office.

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Dharmendra Tewari/ Dr. Nayan Solanki/ Ritu Raj