2804. SHRI RAJKUMAR ROAT:

Will the Minister of RAILWAYS be pleased to state:

(a) the details of the total number of general, sleeper, air-conditioned and other class of coaches currently operating in the Asarva-Jaipur Superfast Express;

(b) the details of the number of passengers travelling in general and reserved classes along with the waiting list status in the said train during the last three years, year-wise;

(c) whether due to a lower number of general class coaches, there is excessive overcrowding in the said train causing severe difficulties particularly to daily commuters, labourers and students of Rajasthan and Gujarat;

(d) if so, the details of the complaints received and the action taken in this regard;

(e) whether the Government is contemplating to attach two additional general class coaches to the said train or operating an additional train service in view of the increasing number of passengers; and

(f) if so, the details and the estimated timeline fixed thereof?

ANSWER

MINISTER OF RAILWAYS, INFORMATION & BROADCASTING AND

ELECTRONICS & INFORMATION TECHNOLOGY

(SHRI ASHWINI VAISHNAW)

(a) to (f) Presently, 17 pairs of trains (including 12981/82 Asarva- Khatipura Express) are catering to the needs of passengers of Jaipur Khatipura-Asarva sector. The list of trains is as under:

SN	Train No. and Name
1	12957/12958 Sabarmati-New Delhi Rajdhani Express
2	12215/12216 Delhi Sarai Rohilla-Bandra(T) Garib Rath Express
3	12547/12548 Agra Cantt-Sabarmati Express
4	12915/12916 Sabarmati-Delhi Express
5	12981/12982 Khatipura-Asarva Express
6	14311/14312 Bareilly-Bhuj Express
7	14701/14702 Shri Ganganagar-Bandra (T) Express
8	15269/15270 Muzaffarpur-Sabarmati Express
9	19031/19032 Sabarmati-Yog Nagari Rishikesh Express
10	19269/19270 Porbandar-Muzaffarpur Express
11	19401/19402 Sabarmati-Lucknow Express
12	19409/19410 Sabarmati-Gorakhpur Express
13	19415/19416 Sabarmati-Shri Mata Vaishno Devi Katra Express
14	20937/20938 Porbandar-Delhi Sarai Rohilla Express
15	20939/20940 Sabarmati-Sultanpur Express
16	20963/20964 Sabarmati-Varanasi Express
17	22547/22548 Gwalior-Sabarmati Express

12981/12982 Khatipura-Asarva Express is presently operating with 04(four) General Class Coaches and 05 (Five) Sleeper Class Coaches. The occupancy of 12981/82 Asarva- Khatipura(Jaipur) Express during the financial Year 2023-24 to 2026-27(upto, June 26) was more than 100%, ranging between 103% to 111%.

On Indian Railways, Waiting list position of the trains is monitored on regular basis and in order to cater to additional demand, Indian Railways operates Special train services and augments the load of trains to generate additional accommodation, subject to operational feasibility. Moreover, occupancy pattern of trains is not uniform throughout the year and it varies over lean and peak periods. During peak rush periods, the occupancy of the trains especially on popular routes remains full whereas during lean period and on less popular routes, there is sub optimal utilization.

General Coaches:

With a view to meet the demand of passengers travelling in unreserved coaches Indian Railways (IR) have significantly increased the facilities for passengers demanding general class travel. During the financial year 2024-25 alone, 1250 general coaches have been utilised in various long-distance trains to have at least 4 general class coaches. Similarly, during the year 2025-26 about 870 Coaches including 160 General Class coaches have been utilised for permanent augmentation.

To cater to the travel demand of the low and middle income families, Indian Railways have taken up manufacturing of 17,000 non-AC coaches (general/sleeper) over the next 5 years.

On IR, the percentage of non-AC coaches, is about 70% as indicated below:

Table-1: Distribution of Coaches

Non-AC coaches (general and sleeper)	~62,000	~70%
AC coaches	~27,000	~30%
Total coaches	~89,000	100%

Table-2: Distribution of Seats

Type of Seats	Number of seats	Percentage
Non-AC Seats	~54 lakhs	~78%
AC Seats	~15 lakhs	~22%
Total Seats	~69 lakhs	100%

Furthermore, introduction of train services on any route/section and augmentation of train services are an on-going processes, which depends on various factors including:

• Capacity of that section
• Availability of path
• Availability of required rolling stock
• Availability of matching infrastructure for rolling stock
• Maintenance requirement of railway tracks and other assets
• Occupancy and the traffic requirement of the section

RailMadad is Indian Railway grievance redressal mechanism that provided passengers an integrated platform for grievances, assistance and inquiry. In RailMadad, passengers can seek redressal through multiple channels such as Helpline number-139, RailMadad Web, App and SMS. RailMadad also allows passengers to share feedback on the resolution of their grievances.

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