Dr. Jitendra Singh, Minister of State (Independent Charge) of the Ministry of Science & Technology and Ministry of Earth Sciences; Minister of State in the Prime Minister’s Office, Ministry of Personnel, Public Grievances and Pensions; Department of Atomic Energy and Department of Space, Government of India, announced the achievement of a major milestone inthe National Programme for Civil Services Capacity Building -Mission Karmayogi. The iGOT Karmayogi platform, a digital learning platform operated and managed by Karmayogi Bharathas crossed 1 crore registered civil servants across India, marking a 30-fold growth from 3lakh users onboarded till January 2023, in over 2 years. This rapid scale-up underlines the growing digital adoption in public administration and reaffirms the Centre’s commitment to building a future-ready and citizen-centric civil service.

Platform Growth and Learning Ecosystem

The achievement of this milestone is attributable to active participation of both central and state/UT civil servants. Over 60% of the registered users on iGOT Karmayogi platform are from all 36 States/UTs while remaining are from central government ministries, departments and organizations. This demonstrates pan-India outreach of the platform and growing integration with state-level governance frameworks. The top 5 states which so far have relatively higher number of registered civil servants on the platform are Bihar, Andhra Pradesh, Madhya Pradesh, Rajasthan and Uttar Pradesh. So far, over 3.1 crore learning certificates have been issued to civil servants based on course completion which aggregates to more than 3.8 crore learning hours.

Today, iGOT Karmayogi platform offers over 2,400 courses in 16 languages contributed by more than 200 course providers including Central and State Government Ministries and Departments, Civil Services Training Institutes (CSTIs), Civil Society Organisations, philanthropic bodies, premier Indian academic institutions, and private industry experts. All courses are aligned with the indigenously developed Karmayogi Competency Model (KCM) - rooted in Indic wisdom and the tenets of Mission Karmayogi.

National and State-Level Capacity Building Initiatives

Key accelerators to the growth of iGOT platform have been the learning weeks organized at national at state levels. The first Karmayogi Saptah (National Learning Week) was held during 19th to 27th October 2024 that witnessed a significant learning uptake with over 32 lakh course completions and more than 38 lakh hours of learning recorded across the platform. This event which was launched by the Prime Minister of India, aimed to foster a forward-looking, dynamic and responsive civil service equipped to meet India’s governance needs on the path to Viksit Bharat@2047.

Inspired by the National Learning Week, several States/UTs - including Andaman & Nicobar Islands, Rajasthan, and Maharashtra - also organised dedicated State Learning Weeks to promote a forward-thinking approach to public service development.

Way forward

With more than 1 crore registered civil servants, the focus areas for iGOT Karmayogi platform in the near future include increasing the number of courses in regional languages, improving course quality, partnering with more content providers, improving the user experience using AI and other technologies.

Noticeably, the iGOT Karmayogi platform is designed as a Digital Public Infrastructure - offering a sustainable, scalable and secure digital ecosystem for continuous learning in the public sector. Several countries from the Caribbean and other regions have expressed interest in collaborating on the adoption of the iGOT Karmayogi DPI framework, reaffirming India’s growing role as a global partner in digitalinnovation.

Driven by its three guiding principles -Enabling (through innovative platform features), Empowering (stakeholders across all levels of government), and Evolving (based on data and feedback) - the platform continues to scale new heights while staying agile and user-focused. iGOT Karmayogi remains firmly rooted in the objective of capacity building for citizen-centric governance, aiming to equip government officials with the knowledge, skills, and competencies required to deliver efficient, accountable, and responsive public services to every citizen of the country.

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NKR/PSM