Union Minister of State (Independent Charge) for the Ministry of Personnel, Public Grievances and Pensions, Dr. Jitendra Singh, highlighting the transformational journey of the Ministry of Personnel, Public Grievances and Pensions over the past 11 years, released the guidelines for Special Campaign 2.0 for redressal of the grievances of Family Pensioners and Super Senior Pensioners, on 18^th June, 2025. In his address, Dr. Jitendra Singh appreciated the initiative of the Department and stressed upon the importance of timely and qualitative redressal of the grievances.

The Department of Pension and Pensioners welfare (DOPPW) will conduct a month long Special Campaign 2.0, during the period July 1-31, 2025, for the timely and qualitative redressal of Grievances of Central Government Family Pensioners and Super Senior Pensioners.

DoPPW will coordinate the implementation of the campaign. A total number of 2210 pension grievances have been taken up and shared with the 51 Ministries/Departments/Organizations for redressal under the campaign with a request to widely disseminate Success Stories/Best Practices through PIB statements and tweets.

A preparatory meeting, under the chairmanship of the Secretary (Pension), was held on 11^th June, 2025 with the Nodal Officers handling Pensioners’ grievances.

DOPPW is monitoring the status of the grievances on daily basis. It is seen that the Campaign has already gained momentum which is evident from the fact that more than 25 % of identified cases have so far been redressed.

The hashtag of the campaign is #SpecialCampaignFamilyPension2.0.

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NKR/PSM