The Employees’ Provident Fund Organisation (EPFO), for the very first time, organised its state-of-the-art pavilion at the India International Trade Fair (IITF) 2025 at Bharat Mandapam, New Delhi. The pavilion was formally inaugurated by Union Minister for Labour & Employment, Dr. Mansukh Mandaviya, in the presence of Union Minister of State for Labour & Employment, Sushree Shobha Karandlaje, Central Provident Fund Commissioner, Sh. Ramesh Krishnamurthi and senior officials from the Ministry of Labour & Employment, EPFO, and key stakeholders.

Dr. Mansukh Mandaviya expressed immense pleasure in inaugurating the EPFO Pavilion at the India International Trade Fair (IITF) 2025. He noted that IITF has always served as a significant platform to showcase India’s development journey, and this year, EPFO has made a debut at IITF which presents a refreshed and modern identity, one that embodies transparency, efficiency, and large-scale service delivery. Dr. Mandaviya commended EPFO for its continuous progress in strengthening India’s social security architecture and emphasised the organisation’s pivotal role in ensuring financial dignity for the workforce.

He highlighted that EPFO has long served as a pillar of financial security for crores of workers across the country. Over the years, the organisation has transformed from manual processes to seamless digital platforms, ensuring that provident fund services reach every worker - formal or gig, urban or rural - with equal speed and dignity.

The Minister observed that in the past year, EPFO has undertaken decisive steps to strengthen its digital ecosystem. The upgraded unified portal, revamped EPFO website, simplified claims processes, real-time grievance redressal, paperless onboarding, and doorstep support for pensioners through Digital Life Certificates have collectively enhanced the citizen experience.

Dr. Mandaviya stated that the pavilion is not merely a display of services but a demonstration of EPFO’s commitment to becoming “Future-Ready, Member-Centric, and Technology-Driven.” He remarked that the pavilion illustrates how digital public services can empower individuals, support enterprises, and strengthen trust between citizens and institutions.

He invited visitors, employers, and young citizens to explore the pavilion, engage with its offerings, and understand the vital importance of social security. He also congratulated the EPFO team for creating an informative, interactive, and forward-looking pavilion that aligns with the national vision of ensuring social security for all.

Sushree Shobha Karandlaje also extended her best wishes to EPFO for this initiative and exhorted the organisation to help visitors through on-spot services and knowledge dissemination.

The EPFO Pavilion showcases a future-ready, citizen-centric digital experience aligned with the Government of India’s vision for ‘Ease of Living’ and ‘Digital Public Services for All.’ Visitors can explore Pension facilitation zones, Employer helpdesk, e-services demonstrations and awareness corners on social security schemes like EPF, EPS, EDLI, PM-VBRY and newly announced Employees Enrolment Scheme 2025.

Each desk is manned by experts from EPFO and providing live access to services. Visitors can file their claims, Joint Declaration, generate UAN, submit Digital Life Certificate in the pavilion. The EPFO Pavilion offers an interactive and engaging experience for visitors. Touch-screen kiosks enable users to watch process-learning videos, explore key publications, and understand EPFO’s services through an informative quiz. Large display screens continuously play educational content to enhance awareness.

To make the experience enjoyable for all age groups, the Pavilion features a Kidz Play Zone, Nukkad Natak performances, puppet shows, and a selfie booth. Visitors can also participate in social-media selfie activities, while children can join a painting competition. Exciting surprise gifts await participants across these activities, making the Pavilion both informative and fun.

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Rini Choudhury

(Release ID: 2190782) Visitor Counter : 1377