The Department of Posts is no longer just an organization for delivering mail; it is transforming into a modern and dynamic institution actively contributing to the progress of the nation.

‘24 Speed Post’, ‘24 Speed Post Parcel’ and ‘48 Speed Post’ services were launched on March 17, 2026, in New Delhi, by Union Minister of Communications Shri Jyotiraditya M. Scindia in the presence of Minister of State for Communications Dr. Chandrasekhar Pemmasani, Secretary (Posts) Ms. Vandita Kaul and Director General (Posts) Shri Jitendra Gupta. In the first phase, these services will be made available across six major cities—Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad—ensuring guaranteed delivery of Speed Post within 24 to 48 hours.

Key Highlight of above new services:

· OTP based secure delivery

· Real-time End-to-end tracking with SMS alerts

· 100% money back guarantee in case of delays

· Sunday and holiday delivery (Except national holidays)

· BNPL facility for business customers

· Free Pickup for bulk bookings

· API integration and centralized billings

On this occasion, to ensure wider dissemination of these newly launched premium products across the postal network, a Customer Meet with major bulk customers of Rajkot was organized at the conference hall of Regional Office, Rajkot, under the chairmanship of Shri Pawan Kumar Dalmia, Postmaster General, Rajkot Region.  Major bulk customers from Rajkot have attended the meet.

The Customer Meet focused on creating awareness among customers regarding these newly introduced premium products and their benefits. During the session, the features, service standards, and business opportunities associated with these services were explained in detail, and customers were encouraged to utilize them in the near future for faster and more reliable delivery.

Additionally, valuable feedback was collected from customers regarding the existing services of India Post as well as the newly launched premium products. The suggestions and inputs received will help in further improving service quality and enhancing customer experience.

The Department of Posts remains committed to providing efficient, reliable, and customer-centric postal and logistics services.

SM/GP

સોશિયલ મીડિયા પર અમને ફોલો કરો :  @PIBAhmedabad    /pibahmedabad1964    /pibahmedabad  pibahmedabad1964[at]gmail[dot]com

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