The Department of Pensions and Pensioners’ Welfare (DoPPW) has been conducting Digital Life Certificate Campaigns since November 2022 to bring the benefits of digitization of Life Certificate submission to pensioners, a crucial initiative to enhance Ease of Living of pensioners particularly super senior/sick/divyang pensioners. To achieve this purpose, camps have been held from 1-30 November, every year at identified cities across the country with a Saturation approach and the objective of reaching out to pensioners in the remotest corners of the country.

The Digital Life Certificate (DLC) Campaign 4.0 was launched on November 5, 2025, at the National Media Center, New Delhi by Dr Jitendra Singh Hon’ble MOS PP, and was conducted under the leadership provided by the Hon’ble MOS.

The Campaign involved a multi-stakeholder approach, including contributions from 19 Banks, India Post Payments Bank (IPPB), the Controller General of Defence Accounts, Department of Posts, Railways, DoT, EPFO, UIDAI, MeitY and 57 Pensioners’ Welfare Associations.

The Department successfully concluded the Digital Life Certificate (DLC) Campaign 4.0, held from November 1-30, 2025, setting significant milestones by leveraging innovative technologies and widespread collaboration with all the stakeholders. During the Campaign, 75000 camps were organized across 2000 cities and districts nationwide with over 1400 nodal officers ensuring seamless operations, addressing technical challenges and facilitating efficient DLC submissions. 1.8 lakh postmen/ Dak Sevaks deployed for assisting pensioners, reached out to provide doorstep service.

The period 1^st April, 2025 to 31^st March, 2026 saw several landmark milestones, signifying the Campaign to be the largest ever Campaign conducted for improving pensioners’ welfare in India.

Key Achievements

• Over 1.91 Crore DLCs have been generated during the period, indicating the growth of Digital Empowerment of pensioners, the ease with which digitization has been adopted and the comfortable adaption by the pensioners of the digital processes. This remarkable achievement also shows the growing acceptance of Aadhaar-based digital verification among pensioners.
• Over 1.16 Crore DLCs, representing 60%, were generated using Face Authentication Technology, a 220 times increase over DLC 3.0 Campaign. This ground breaking technology proved particularly beneficial for elderly pensioners with faded fingerprints, differently-abled individuals facing mobility challenges. Pensioners living in remote areas greatly benefitted by the doorstep service, which enabled DLC generation from the comfort of their homes, without the need and inconvenience to traverse long distances for LC submission.
• Doorstep Services, Trainings to Operators and a Focused approach to reach out to pensioners across the country led to the submission of a substantial number of DLCs by pensioners aged 80 and above, more than 14 Lakh DLCs have been submitted by Super Senior Pensioners. Banks, IPPB and Pensioners’ Welfare associations took the lead in delivering doorstep services to the aged/sick/divyang pensioners.
• The campaign strived to achieve a saturation model, aimed at complete coverage across the country to ensure outreach to pensioners, even in the remotest areas, with a special focus on underserved populations. Collaboration with Stakeholders with a Whole of Government Approach created a universal model enabling extensive outreach.
• Significant media outreach raised awareness, reaching over 20 crore people nationwide. Panel discussions/ Spotlight on DD NEWS, SANSAD TV and AIR as well as SOPs/ short films on social media enabled wide-spread publicity.
• The Campaign had a welfare bouquet of pensioner services such as Health Check-ups, Aadhar updation and grievance redressal, arranged for pensioners at the camps.
• A National DLC portal with daily reports enabled consistent monitoring with a targeted approach to reach out to pensioners in under-served areas.

Achievements Across Campaigns

• DLC 1.0 (2022): Covered 37 cities, processing 91 lakh life certificates (1.41 crore DLCs by March 2023).
• DLC 2.0 (2023): Expanded to 100 cities, generating 1.17 crore DLCs (1.47 crore DLCs by March 2024).
• DLC 3.0 (2024): Covered 845 cities, generating 1.30 crore DLCs (1.62 crore DLCs by March, 2025).
• DLC4.0 (2025): Covered 2000 cities, generating 1.19 crore DLCs,(remarkable success achieved with over 1.91 crore DLCs by 31^st March, 2026).

Role of Banks and IPPB: Key Pillars of the Campaign Success

The success of the DLC Campaign 4.0 was significantly driven by the contributions of leading banks such as SBI, PNB and IPPB which generated 25.99 lakh, 3.78 lakh and 3.64 lakh DLCs respectively. ​ These banks organized specialized camps across 300 cities and over 1,250 locations, providing assistance to pensioners with limited access to digital resources. ​ Their efforts ensured that pensioners without smartphones or internet connectivity could easily submit their life certificates. ​ Overall, pension disbursing banks collectively achieved more than 63% of their target, marking a major milestone in the history of DLC campaigns. ​

DLCs Distribution between States

• Maharashtra: Achieved 25.86 lakh DLCs through strong coordination and public awareness campaigns.
• Uttar Pradesh: Processed 15.93 lakh DLCs, ensuring accessibility even in remote regions.
• Tamil Nadu: Generated 15.31 lakh DLCs through innovative outreach strategies.
• Karnataka:13.08 lakh DLC submissions.