The Office of the Controller of Communication Accounts (CCA), Punjab Telecom Circle, Chandigarh, under the Ministry of Communications, Department of Telecommunications, organised the Pension Adalat, Welfare Camp and Life Certificate Collection Camp for pensioners and family pensioners of the Department of Telecommunications and BSNL at the Conference Hall, O/o GMTD BSNL, Pathankot.

The programme was organised under the guidance of Sh. Vijendra N. Tandon, Controller of Communication Accounts, Punjab Telecom Circle, with the objective of bringing pension-related services closer to the doorstep of pensioners and promoting various pensioner welfare initiatives.

Officers dealing with pension sanction and pension disbursement were present during the programme to facilitate pensioners and address their grievances and queries.

The programme commenced with the traditional lighting of the ceremonial lamp.

During the Pension Adalat, Mrs. Babita Gupta, Senior Accounts Officer, apprised, Sh. Akshay Gupta, Deputy CCA Punjab that the office had received two pension-related grievances and both were resolved. Necessary assistance was provided to the pensioners and efforts were made to resolve their grievances on the spot.

In his address, Dy. CCA Punjab stated that the office is committed to providing efficient and timely Departmental pension services to pensioners and family pensioners in accordance with the guidelines of the Government of India. He further highlighted that the office is continuously organising welfare-oriented initiatives and outreach programmes for the convenience and welfare of pensioners and family pensioners.

Dedicated counters were set up during the camp where pensioners could submit their Life Certificates, apply for Pensioner Identity Cards, and submit requests for updation of mobile numbers, addresses and other details in their pension records. Pensioners were also encouraged to share their valuable feedback and suggestions for further improvement in pension-related services.

During the programme, the following sessions and activities were organised for the benefit and welfare of pensioners and family pensioners:

1. Awareness Video on DigiLocker of the Government of India
2. Awareness Video on UMANG Application
3. Lecture on Cyber Awareness and Digital Fraud Prevention
4. Lecture on Financial Planning and Tax Guidance
5. Free Health Check-up Camp for Pensioners
6. Health Talk by Medical Experts
7. Yoga and Wellness Talk for Pensioners
8. Collection of Life Certificates
9. Collection of Know Your Pensioner (KYP) Forms and Identity Card Applications
10. Distribution of plant saplings under the “Ek Ped Maa Ke Naam” campaign
11. Interactive Session with Pensioners and Family Pensioners

The key feature of the camp was the interactive session with pensioners and family pensioners, during which they had the opportunity to directly discuss their issues, grievances and suggestions relating to pension matters with the officers of the CCA Office.

The Pension Adalat cum Welfare Camp was well received by the pensioners and family pensioners, who expressed their appreciation for the welfare initiatives, informative sessions and assistance provided during the programme. The participants also acknowledged the guidance and leadership of CCA Punjab and appreciated the continuous efforts of the Office of CCA Punjab Circle towards prompt resolution of pension-related grievances and ensuring accessible, efficient and pensioner-friendly services.

 

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VS/PIB Jalandhar

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