Followings
are the initiatives/achievements of Ministry of Railways in the last one year:-
PASSENGER
AMENITIES & SERVICES
1. All Indian helpline no. 138 launched for passengers to register
complaints etc.
2. All India Security helpline 182 launched to help report any unsavory
incidents.
3. A ‘Customer Complaint Web Portal and Mobile Application’ (Android/Windows
based mobile app) launched.
4. The scheme of paper less unreserved ticketing using Mobile phone
started. The first pilot introduced in the Egmore-Tambaram Suburban Section of
Chennai.
5. Next generation e-ticketing system introduced increasing booking
speed by around 4 times.
6. E-catering services introduced in 134 pairs of trains with a view to
serve meal to the passengers at their seat by placing order through a phone
call, SMS or website.
7. The facility of SMS alerts started on informing the status of
reserved tickets.
8. SMS alerts to give wake up calls introduced.
9. Yatri Ticket /Sewa Kendra (YTSK) Scheme launched to allow private
agents to operate ticketing terminals for selling reserved as well as
unreserved tickets.
10.RO drinking water units commissioned at
Dwarka, Gadag, HNZM, Katihar, Madurai and Tirupati Stations.
11. Passenger amenities were improved at 108
stations under the scheme of Adarsh Stations during 2014-15.
12.Indian Railways started six pilgrims
special tourist trains to cover Hindu Pilgrim centres, Jain Pilgrim centres and
Sikh Pilgrim centres. More different pilgrim centres being planned in
subsequent phases.
13. Mobile App for security of women
launched in Mumbai suburban trains in the first phase.
14. Decision taken to provide CCTV cameras
on train coaches in order to improve security measures.
15.Wi-Fi services now
made available on 9 stations. include Bengaluru, Secunderabad, Mumbai CST,
Agra, Varanasi, Howrah, Chennai and Ahmedabad. More stations in phases.
16.Indian Railways participating in the
‘Swachch Bharat Abhiyan’. Separate directorate for Environment and Housekeeping
created. Integrated policy for cleanliness is under formulation.
17.More than 10159 bio-toilets have been
fitted till March 2015.
18.Additional 83 numbers of trains have been
covered under On Board Housekeeping Scheme taking total coverage to around 500
trains.
19.Mechanised laundries for supplying clean
linen set up at 6 new locations taking total to 33 laundries.
20.Dustbins to be provided in non AC coaches
also.
21.First ‘Green’ DEMU train introduced on
Northern Railway to run betwee4n Rewari-Rohtak section.
22.Disposable bags for
garbage disposal have been started as a pilot project in Mumbai-Amritsar Punjab
mail.
23.NIFT, Delhi has been
engaged for designing of bedroll etc.
24.E-ticketing portal in
Hindi is ready for launch.
25.Online booking of
retiring rooms functional.
26.Instructions have been
issued to provide mobile charging facilities in all new general class coaches.
Mobile charging facilities will be provided in 3000 existing coaches in
2015-16.
27.E-concierge services
started in 22 railway stations.
28.Online booking of
retiring rooms functional.
29.Instructions have been
issued to provide mobile charging facilities in all new general class coaches.
Mobile charging facilities will be provided in 3000 existing coaches in
2015-16.
SYSTEM
IMPROVEMENT
30.E-concierge services
started in 22 railway stations.
31.Instructions issued for
TTEs to help senior citizens/pregnant women to get lower berths.
32.Instructions have been
issued for reserving middle bay for women & Senior citizens.
33.E-Samiksha launched
for on line monitoring of implementation of railway Budget announcements.
34.Instructions issued for organizing
training of frontline staffs on soft skills.
35.E-demand system for
booking freight demands on-line.
36.Tender powers
delegated to zonal railway level.
37.E-tendering and
e-auction introduced.
38.Railways singed MoU to set up its own
Railway Design Centre in collaboration with National Institute of Design
(NID).
39.Railway constituted Kayakalp Council
under the chairmanship of Ratan Tata.
40.The process for putting
in place a regulator has been initiated.
41.MoU signed for Railway
Research Centre at Mumbai University.
42.Indian Railways to use Solar Energy. 30 KW Solar Plant has been commissioned at roof top of
Rail Bhawan at New Delhi. Katra Station now solar powered.
43.Life Insurance Corporation (LIC) to
provide the highest ever funding of Rs. 1.5 lakh crore to Indian Railways – a
landmark achievement.
44.Three separate MOUs were signed with the
states of Orissa, Jharkand and Chhatisgarh for critical coal connectivity
projects to improve transportation of coal.
INFRASTRUCTURE
45.In 2014-15, 1983 km of railway lines
have been commissioned and 1375 km of railway electrification completed. This
is the best ever performance of Indian Railways.
46.A new ‘Rail Neer’ plant for package
drinking water set up at Ambernath (Mumbai).
47.Rail Wheel Plant, Bela commissioned and
regular production started.
48.Diesel loco factory
at Varanasi being expanded.
49.DEMU factory at
Haldia was commissioned and Mid-life Rehabilitation Workshop for coaches at
Jhansi completed.
50.Indian Railways and Ministry of Water Resources
to jointly work for creating logistics hubs with rail connectivity on National
Waterways.
51.The scheme of open bid on ‘as is where
is’ basis introduced for redevelopment of railway stations.
52.Agreement for World Bank loan of US $
1100 million for Eastern Dedicated Freight Corridor (DFC) (Phase-2) signed.
53.Electrification contract for 945 km of
Western DFC awarded.
54.100 % FDI allowed in identified areas of
railway sector and sectoral guidelines on FDI formulated.
55.New instructions have
been issued on 10th April, 2015 to liberalize the private freight
terminal policy.
56.Rail connectivity to
Dighi Port approved through PPP.
NORTH
EAST
57.The much awaited Lumding-Silchar Broad
gauge section inaugurated giving seamless BG connectivity to Barak Valley of
Assam with the rest of the country.
58.Meghalaya comes on the rail map with the
flagging off the first ever train from Guwahati to Medipathar in Meghalaya by
the Prime Minister.
59.The Prime Minister laid the foundation
for a new line to take rail connectivity to Mizoram’s capital Aizwal.
60.Director train connectivity started from
Delhi to Itanagar, the capital of Arunachal Pradesh.
61.The first ever perishable cargo centre
set up Adarsh Nagar station in Delhi to help farmers.
FINANCIAL
ACHIEVEMENTS
62.During 2014-15, the Railways’ total
earnings were Rs.157880.50 crore, registering an increase of 12.16 per cent
over last year.
63.During 2014-15, Railways carried 1097.578
million tonnes of revenue earning freight, showing an increase of 4.18 per cent
over the last year.
64.Railways succeeded in achieving the 91.1%
target of operating ratio in 2014-15 which is an improvement over 93.6%
achieved in 2013-14.
HIGH SPEED
TRAINS
65.Interim Report of feasibility study by
Japan for Bullet Train on Mumbai-Ahemdabad corridor received. The final report
expected in June/July 2015. China to undertake feasibility study of
introducing Bullet Train on New Delhi-Chennai corridor.
MISCELLANEOUS
66. Indian Railways lent helping hand during the Nepal earthquake
tragedy by providing ‘Rail Neer’ bottles and by transporting Nepal evacuees.
Similarly, Railways also helped during the J&K floods. Railways were in the
forefront in extending help to the Indian nationals returning from Yemen also.
AKS/HK/RV